|
SmartPath, A Global Network Of Business Consultants.
|
Contact us: Info@Smart-Path.com OR Send Us your query
|
Smart-Path customers are:
- Telecom SP's (Service providers).
- Telecom Network and Service platform providers.
- Telecom OSS/BSS solution providers.
- Telecom SI's (solution Integrators).
Smart-Path offers Telecom SP's, network and service platforms providers and Telecom SI's its experience in assessing current processes, identifying opportunities to improve business performance through the use of Information technology. Once improvement plans are set, we collaborate with our customer in choosing the best solution following its business requirements, plans and budgets.
|
Typical BPM consulting scenarios
|
Evaluation and redesign of Business Processes for:
- Order management processes
- Order Fulfillment processes
- Customer resource management (CRM) solutions
- Enterprise Resource Planning needs and solutions (ERP)
- Supply chain needs and solutions (SCM)
|
Typical OSS/BSS solutions consulting
|
- Service Assurance solution definition and evaluation for an European Cellular operator.
- Service fulfillment solutions Program definition and RFP process management for a
European wireless, fixed and transmission operator.
- Assessment and gap analysis for IP network performance management for a newly
established NGN network, European global Telecom services operator.
|
Typical Telecom assessments & consulting
|
Smart-Path offers Telecom SP's, network and service platforms providers and Telecom SI's its experience in assessing current processes, identifying opportunities to improve business performance through the use of Information technology. Once improvement plans are set, we collaborate with our customer in choosing the best solution following its business requirements, plans and budgets.
- Early requirements identification.
- MIS and/or BPM architecture inception.
- Implementation program design.
- Solution Feasibility studies.
- Scope of Work definition.
- SI's and/or vendors selections for OSS, BSS, CRM and/or BPM solutions.
- Total cost of ownership (TCO) & ROI assessment.
- Technical Solutions Evaluations.
- RFP definition, evaluation and support.
- Project management.
- Project Monitoring.
|